PickPoint® Will Call System is the industry’s first and best LED light-guided will call system.

PickPoint® Will Call System fits any size pharmacy, resulting in increased accuracy and efficiency, improved inventory management, reduced return-to-stock, and a cleaner appearance. It is easy to integrate and works with most popular pharmacy management and workflow systems. And it is so easy for your pharmacy staff to use.

Isn’t it time to put our state-of-the-art solution to work for your staff and customers? Let PickPoint® transform your pharmacy will call systems. Contact your PickPoint® representative today for a free, no-obligation consultation.

We Provide Immediate Improvement in 3 Key Areas:


Each part of the PickPoint® Will Call System is thoughtfully engineered with safety as the top priority. From reduced HIPAA breaches by limiting handout errors and allowing additional clinical pharmacist interventions, to standardizing workflows. Compliance is increased via improved patient communication. The Will Call System Is backed by years of experience in the retail and outpatient pharmacy industry. Plus, it has the most advanced technology explicitly developed with safety and security in mind. Get a comprehensive solution that is efficient, fully compliant, and affordable in one integrated, easy-to-use system.

Patient Experience

  • Enhanced patient safety by eliminating handout errors
  • Minimize visible PHI
  • Significantly reduced wait times
  • Professional appearance

Pharmacy Operations

  • Increased productivity
  • Increase compliance rates and ensure patient leaves with correct Rx
  • Easy to use for employees, minimal training required
  • Improved inventory management

Financial Outcomes

  • Increased Rx capture rate with direct point-of-care dispensing
  • Provide pharmacy services at the fraction of the cost
  • Improved inventory management and turns
  • Labor cost reduction of 15% on average

Fast, Accurate & Easy to Use.

6 Simple Steps to Will Call Success

Additional Benefits & Advantages

  • Improved prescription visibility— physically and in your workflow
  • Able to provide additional time and service to the front end of your pharmacy business
  • Optional text messaging alerts
  • Reduced handout error
  • Patient wait time minimized by 92%
  • Clean, organized, professional appearance for your pharmacy
  • Reduce staff time filling and looking for misplaced scripts
  • Modular and scalable
  • Standardizes your pharmacy’s workflow system
  • No batteries are required
  • Dynamic storage— no need to alphabetize patient names
  • Can be adapted into new or existing pharmacies
  • And More!

"We were looking for a cost effective way to improve our will call process and the PickPoint® WCS solved most the issues we were dealing with. The WCS provided efficiency and safety during dispensing. Our prescription retrieval and patient wait times were reduced significantly. Our technicians used to dread to do Return-to- stock because it was so cumbersome and time consuming. Now Return-to-stock is just a walk in the park. Bottom line, the system created value for our patients and pharmacy staff."

Eric Djassa, Chief Pharmacist
Winslow Indian Health Care Center