Delivering Precision Over the Last 10 Feet of the Prescription Journey
Reduce Preventable Prescription Handout Errors with Standardized, Technology-Enabled Retrieval and Verification.
Build Verification Into The Handout Process
PickPoint® requires entry of three independent patient identifiers before dispensing, consistent with industry patient-identification practices – and unlike a paper checklist, the system cannot be overridden to skip this step. After it’s been lit up, another barcode validation will ensure it is correct.
Bridging the Gap Between Dispensing and Delivery.
Getting the prescription right is only half the battle. The final steps of storage, retrieval, and handoff carry some of the heaviest operational and compliance risks. When pharmacies rely on memory, inconsistent, and manual habits, mistakes slip through. And those mistakes have real consequences. By integrating the PickPoint® Will Call System, organizations replace that friction with a streamlined, completely compliant framework—delivering accurate, mistake-free handoffs every single time to protect both patients and staff from the counter to the car.
Control the Risks That Matter Most and Eliminate HIPAA Violations
PickPoint® provides a hard stop, not a soft reminder – our will call system physically will not allow the release of medication without a match.
Handout Errors
Reduce opportunities for incorrect prescription handouts.
Human Factors
Reduce reliance on memory, searching & manual organization.
Maintain PHI
Reduce unnecessary visibility and handling of patient information.
Accountability Documentation
Create defined verification points within the workflow.
Return to Stock
Improve control over unclaimed prescriptions.
Operational Risk
Standardize execution across locations.
Keep it Compliant with Our Systems.
System-enforced controls to standardize and enforce the collection of patient identifying information to light the Will Call bag(s) for that patient.
PickPoint® Will Call System is Proven at Enterprise Scale Nationwide
Check out the PickPoint® Will Call System Case Study featuring Denver Health Pharmacy. It reveals the transformative power of our system, and it reveals that our innovative solution not only streamlines pharmacy workflows but also dramatically enhances efficiency, accuracy, and patient satisfaction – and does so at the speed of light!
Find the Gaps in Your Prescription Handout Controls
See where your current workflow may be creating unnecessary risk—and how PickPoint® can help standardize the process across your organization.